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Donor’s Rights

Christmas Exchange adheres to the Donor Bill of Rights. Click the link below to read more:

pdfsml Donor Bill of Rights


Can I get my tax receipt by email?

Unfortunately, our system of processing donations is not set up to send tax receipts by email, however, we are currently looking into providing this service in the near future. We will let our donors know, once it is available.

Can I only get one mailing a year instead of multiple mailings?

We send three mailings a year – March, September and November. If you would like to receive our donor request letter only once a year, please contact Sui-Ling Leung at 613-226-6434, ext 226 or by email at [email protected] and let her know which month you would like to receive your mailing. You can also indicate it on the pledge form of the letter. If no specification is made, the donor receives all three mailings.

How do I take my name off your mailing list?

If at any time, you wish to be removed from our mailing list, please contact us by phone at 613-226-6434, or email at [email protected] .

Do you sell or exchange donor names with other organizations?

No, Christmas Exchange does not sell or trade names of our donors with other organizations. You can also view the Christmas Exchange Privacy Policy.

Christmas Exchange is a Registered Charity. Our Charitable Registration Number is 13097 9172 RR0001.